If you need to contact our warranty team; text them at 1-786-613-4190.
NOTE: Please include the 1 when entering the number in your phone.
An emergency is considered a loss of heat, a loss of air conditioning, a leak, a flood, or a loss of gas or electricity that is not explained by your utilities company or natural disaster. If any of these occur within the first year, please contact us 24/7 at:
During business hours: Our warranty text line is the fastest way to reach us
Outside business hours: 801.798.5485
* follow the instructions to speak to an emergency technician
Please submit any warranty requests through Marks systems. You will be emailed an invitation to access the site within the first week after you close. Login information can be found in the email sent to you at the time of closing. If you are having trouble accessing Marks systems or you have not seen an invitation, text 1-786-613-4190 and our warranty team will assist you.